King Suite
- 1 King-size bed
Hotel · Almaty · Almaty City
Grand Tien Shan Hotel
A 4-star hotel on Bogenbay Batyr Street, within walking distance of Almaty's old center and the Ascension Cathedral.
- Indoor pool and spa with sauna and Turkish bath
- Express check-in/out and 24-hour reception
- Paid airport shuttle from Almaty International Airport (15 km)
8.3
Great
2116 reviews
Booking.com 8.3 · 2116 reviews
About
Grand Tien Shan Hotel
Grand Tien Shan Hotel sits on Bogenbay Batyr Street, in the heart of Almaty's old center. Guests consistently point to the location as a highlight – it's a short walk to Zenkov Cathedral (aka Ascension Cathedral), a cluster of restaurants and bars, and several parks. The hotel offers 24-hour reception, an ATM, and a lift, making arrivals and departures smooth.
Inside, the hotel blends comfort with convenience. Rooms range from Standard Singles to King Suites, all with air conditioning, heating, flat-screen TVs, and tea/coffee facilities. On-site amenities include an indoor pool, a spa with sauna and Turkish bath, a fitness center, and a restaurant serving in-room breakfast. Paid airport shuttle and tour assistance are available for exploring the city.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
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Strengths
5 reasons to book- Prime central location — Guests repeatedly praise the hotel's position in the old center, within a short walk of Zenkov Cathedral and numerous restaurants and bars.
- Comfortable, well-appointed rooms — Rooms are described as spacious, modern, and stylish, with thoughtful touches like bathrobes and slippers, and some have city views.
- Excellent service — Staff are consistently described as friendly and helpful, contributing to an overall well-run experience.
- Great leisure facilities — The indoor pool, sauna, and spa are highlights, along with a satisfying breakfast with made-to-order eggs.
- Fast Wi-Fi and convenient amenities — Guests note the reliable Wi-Fi for planning, and the hotel offers practical services like 24-hour reception, express check-in/out, and a paid airport shuttle.
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Worth weighing
4 to weigh- Facilities rating is lower — The facilities category scores 7.1, lower than other ratings, suggesting some areas – possibly the fitness center or business center – may feel dated or limited.
- No pets allowed — The hotel does not accept pets, which may be limiting for travelers with animals.
- Limited check-in window — Check-in is only from 14:00 to 16:00, a narrower window than many hotels, which could be inconvenient for early or late arrivals.
- Airport shuttle is paid — The shuttle from the airport (15 km away) comes at an extra cost, so budget travelers may prefer public transport or a taxi.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 1 King-size bed and 1 Sofa bed,1 Double bed,1 King-size bed
Standard Single Room
- 1 Single bed
- Shower
- Heating
Twin Room
- 2 Single beds
- City view
- Shower
- Heating
Superior Double Room
- 1 King-size bed,1 Double bed,2 Single beds
- City view
- Heating
- Bathtub
Deluxe Double Room
- 1 Double bed,1 King-size bed,2 Single beds
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Paid airport shuttle
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Food & Drink
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Wellness & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Massage
- Fitness centre
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 2,116 reviews
Booking.com · 8.3 · 2116 reviews
8.3Verified guest“The hotel's location is superb – central, with everything you need within walking distance.”
8.3Verified guest“Our room was spacious and had a nice view over the city.”
8.3Verified guest“The rooms are stylish and cozy, with nice showers and lovely pictures. The location is fantastic – right by Zenkov Cathedral, with many restaurants, sights, and shops nearby.”
8.3Verified guest“Excellent spot for restaurants and bars – all close to the hotel.”
8.3Verified guest“Comfortable rooms, friendly staff, and fast Wi-Fi made it easy to plan our next day of exploring the nearby attractions.”
8.3Verified guest“A well-run place with nice reception staff. The deluxe queen room was tastefully decorated and came with a hair dryer, bathrobes, and a shower cap. Perfect location for exploring, right by historic sights, and the special taxi was handy.”
04 — Location
Getting around Almaty
The property sits in Almaty.
Around the hotel: The hotel is on Bogenbay Batyr Street in the old center. Ascension Cathedral (Zenkov Cathedral) is a 5-minute walk, and numerous restaurants, bars, and parks are within easy strolling distance.
Getting there: Almaty International Airport is about 15 km from the hotel. A paid shuttle is available; alternatively, taxis and public transport are options.
Bogenbay Batyr Street 115/105, Almaty, Almaty City, 050000, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-16:00
- Check-out
- By 03:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 84 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 16:00, and check-out is from 03:00 to 12:00.
Does the hotel allow pets?
No, pets are not allowed at Grand Tien Shan Hotel.
Is there a swimming pool?
Yes, the hotel has an indoor swimming pool, plus a sauna and Turkish bath.
Does the hotel offer airport transportation?
Yes, there is a paid airport shuttle. The airport is approximately 15 km from the hotel.
What dining options are available?
The hotel has a restaurant and bar. In-room breakfast is available, and the restaurant can provide packed lunches and special diet menus.
The bottom line
Grand Tien Shan Hotel is a strong choice for travelers who want to be in the midst of Almaty's historic center. Its location near the cathedral and restaurants, combined with comfortable rooms, friendly service, and spa facilities, earns high guest ratings. The limited check-in window and lack of pet policy are minor considerations, but for most visitors the pros far outweigh any drawbacks.
8.3Balanced and well-located, it's a reliable base for exploring Almaty.
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